SIRXCCS201
Apply point-of-sale handling procedures (Release 1) (SUPERSEDED BY SIRXSLS002)

Price: $599.00

Code: SIRXCCS201

Description:

 

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to operate point-of-sale equipment, apply store policy and procedures to a range of transactions, interact with customers, and package or wrap an item for transportation.

It covers demonstration of the ability to operate a range of point-of-sale equipment in order to complete sales, returns and exchange transactions, and process a number of methods of payment, according to store policies.

 

Application of the Unit

This unit applies to frontline service personnel.

 

Mapping Notes Date
Is superseded by SIRXSLS002 - Follow point-of-sale procedures • Not Equivalent • Unit updated to meet Standards for Training Packages. • Updated title • Competency Field changed to Sales (SLS) • Significant change to the expression of Elements and Performance Criteria to streamline language and better define essential outcomes and performance • Updated knowledge requirements to reflect unit revisions.  30/Mar/2016

 

Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)
  • New Evidence Document  (in MS Word Format)
  • Instructor Workbook/Guide (in MS Word Format)
  • Learner Workbook (in MS Word Format)
  • Learner Guide  (in MS Word Format)
  • New Improved Session Plan (in MS Word Format)
  • PowerPoint presentation
  • Assessment Matrix (Mapping Document)

 

For more information please contact us on sarah@rtomaterials.com.au