TLIL4005E
Apply conflict/grievance resolution strategies (Release 1) e-learning package

Price: $599.00

Code: TLIL4005E

Description:

Application

This unit involves the skills and knowledge required to apply conflict or grievance resolution strategies to resolve issues that may occur in the course of work.

It includes identifying potential conflict situations, implementing appropriate conflict resolution strategies and using effective interpersonal skills.

Work is performed under minimum supervision with general guidance on progress and outcomes. Work involves discretion and judgement for self and others when managing and resolving conflict or grievances internal and external to the workplace.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

 

Competency Field

L – Resource Management

 

Mapping Notes Date
Supersedes and is equivalent to TLIL4005A - Apply conflict/grievance resolution strategies An extra performance criteria added to Element 1 and Element 3. Updated to align with the Standards for Training Packages.  18/Oct/2015
 

 

Contains the following documents

  • SCORM file
  • Moodle backup file

 

What can you do with our e-learning package?

With our fantastic value e-learning package, you get two options for the price of one!

With the SCORM file, you can upload our courses directly into your own LMS or a SCORM editing application. They are fully formatted and sequenced for your convenience – you can edit them, and add activities and other interactive resources to your version of the unit.

With the Moodle backup file, you can upload our courses – fully formatted and sequenced – into any Moodle-based LMS. All of the work has been done for you, and activities have been added too. You can then edit and add to them as you wish in your own LMS. 

For more information please contact us on sarah@rtomaterials.com.a