Application
This unit describes the skills and knowledge required when processing payment facilities.
It applies to individuals who may work under supervision but have responsibility in ensuring the prompt and accurate processing of customer requests.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Account management
| Mapping |
Notes |
Date |
| Supersedes and is equivalent to FNSACM303A - Process payment documentation |
Updated to meet Standards for Training Packages |
24/Mar/2015 |
Contains the following documents
- Assessment Matrix (Mapping Document)
- New Assessor Workbook/Guide (in MS Word Format)
- New Cover Sheet
- Learner Guide (in MS Word Format)
- New Learner Evidence Document
- Learner Workbook (in MS Word Format)
- New Observation and Demonstration Checklists
- New Session Plan (in MS Word Format)
- PowerPoint presentation
- Supporting documents:
- Contextualisation guide
- Training and assessment strategy (TAS)
- RTO Materials statement of validation
- Student validation survey
- Work placement logbook
- Workplace documentation
- Workplace evidence
For more information please contact us on sarah@rtomaterials.com.au
