Unit Mapping Information

Supersedes and is equivalent to BSBMGT617 Develop and implement a business plan.

Supersedes but is not equivalent to:

• BSBCUE604 Develop and maintain a service level strategy

• BSBCUE606 Forecast and plan using customer engagement traffic information analysis

• BSBMGT618 Develop an engagement centre business plan.

Application

This unit describes the skills and knowledge required to lead a business operation that covers the steps required to develop and implement business plans.

The unit applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. These individuals may oversee the work of a number of teams and other managers.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Business Competence – Business Operations

Contains the following documents​

• Learner Guide 

Please note: these files don't have any activities in them. They are just Learner Guides. They are for RTOs wanting to use their own assessments.

If you need resources with the activities in them, you need our full classroom package (available for all units). 

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