Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to efficiently plan and service business customers within a defined territory, and seek opportunities to improve territory coverage.
The unit requires frequent and effective communication with business customers to capture accurate and relevant feedback for an assigned territory, and identify and seize opportunities to improve territory coverage or service efficiency according to defined sales and service standards and objectives.
Application of the Unit
This unit applies to frontline sales personnel.
| Mapping |
Notes |
Date |
| Supersedes and is equivalent to SIRWSLS003A - Optimise customer and territory coverage |
|
12/Jun/2012 |
| Is superseded by SIRWSLS004 - Optimise customer and territory coverage |
• Not Equivalent • Unit updated to meet Standards for Training Packages • Minor change to Performance Criteria to streamline language and better define essential outcomes and performance • Updated knowledge requirements to reflect unit revisions. |
30/Mar/2016 |
Contains the following documents
- New Assessment Criteria and Definitions (in MS Word Format)
- New Evidence Document (in MS Word Format)
- Instructor Workbook/Guide (in MS Word Format)
- Learner Workbook (in MS Word Format)
- Learner Guide (in MS Word Format)
- New Improved Session Plan (in MS Word Format)
- PowerPoint presentation
- Assessment Matrix (Mapping Document)
For more information please contact us on sarah@rtomaterials.com.au
