Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to operate point-of-sale equipment, apply store policy and procedures to a range of transactions, interact with customers, and package or wrap an item for transportation.
It covers demonstration of the ability to operate a range of point-of-sale equipment in order to complete sales, returns and exchange transactions, and process a number of methods of payment, according to store policies.
Application of the Unit
This unit applies to frontline service personnel.
| Mapping |
Notes |
Date |
| Is superseded by SIRXSLS002 - Follow point-of-sale procedures |
• Not Equivalent • Unit updated to meet Standards for Training Packages. • Updated title • Competency Field changed to Sales (SLS) • Significant change to the expression of Elements and Performance Criteria to streamline language and better define essential outcomes and performance • Updated knowledge requirements to reflect unit revisions. |
30/Mar/2016 |
Contains the following documents
- New Assessment Criteria and Definitions (in MS Word Format)
- New Evidence Document (in MS Word Format)
- Instructor Workbook/Guide (in MS Word Format)
- Learner Workbook (in MS Word Format)
- Learner Guide (in MS Word Format)
- New Improved Session Plan (in MS Word Format)
- PowerPoint presentation
- Assessment Matrix (Mapping Document)
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