Unit Descriptor
This unit involves the skills and knowledge required to coordinate and prioritise courier/delivery operations including identifying work requirements, planning and preparing for work, undertaking work operations, adjusting to changing work priorities, and completing work activities to operational requirements. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Application of the Unit
Work must be carried out in compliance with the relevant regulations for the transport of articles for courier delivery.
Work is performed under generally indirect supervision. It involves the application of the basic principles and routine procedures to the prioritisation of courier/delivery operations.
Mapping |
Notes |
Date |
Is superseded by and equivalent to TLIH2003 - Prioritise courier/delivery operations |
Updated to align with the Standards for Training Packages. |
18/Oct/2015 |
Contains the following documents
- New Assessment Criteria and Definitions (in MS Word Format)
- New Evidence Document (in MS Word Format)
- Instructor Workbook/Guide (in MS Word Format)
- Learner Workbook (in MS Word Format)
- Learner Guide (in MS Word Format)
- New Improved Session Plan (in MS Word Format)
- PowerPoint presentation
- Assessment Matrix (Mapping Document)
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