Unit Descriptor
This unit involves the skills and knowledge required to sell products and services in accordance with regulatory and workplace requirements, including preparing for financial transactions, promoting products and services, selling products and/or services, processing refunds, and reconciling financial transactions. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Application of the Unit
Work must be carried out in accordance with workplace requirements and relevant trade practices regulations.
Work is performed under some supervision, generally within a team environment. It involves the application of regulatory requirements and workplace procedures when selling products and services in the transport and allied industries.
| Mapping |
Notes |
Date |
| Is superseded by and equivalent to TLIP2033 - Sell products and services |
Updated to align with the Standards for Training Packages. |
18/Oct/2015 |
Contains the following documents
- New Assessment Criteria and Definitions (in MS Word Format)
- New Evidence Document (in MS Word Format)
- Instructor Workbook/Guide (in MS Word Format)
- Learner Workbook (in MS Word Format)
- Learner Guide (in MS Word Format)
- New Improved Session Plan (in MS Word Format)
- PowerPoint presentation
- Assessment Matrix (Mapping Document)
For more information please contact us on sarah@rtomaterials.com.au
