BSBCUE303
Conduct a telemarketing campaign (Release 1) (SUPERSEDED)

Price: $599.00

Code: BSBCUE303

Description:

 

Application

This unit describes the skills and knowledge required to prepare, conduct and review a telemarketing campaign, which may involve both inbound and outbound calling.

It applies to individuals who apply a broad range of competencies in a varied work context, using some discretion and judgment and relevant theoretical knowledge, and who may provide technical advice and support to a team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.
 

Unit Sector

Stakeholder Relations – Customer Engagement
 

Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)

  • New Evidence Document  (in MS Word Format)

  • Instructor Workbook/Guide (in MS Word Format)

  • Learner Workbook (in MS Word Format)

  • Learner Guide  (in MS Word Format)

  • New Improved Session Plan (in MS Word Format)

  • PowerPoint presentation

  • Assessment Matrix (Mapping Document)

For more information please contact us on sarah@rtomaterials.com.au