Unit Mapping Information
Supersedes and is equivalent to BSBWRK411 Support employee and industrial relations procedures.
Application
This unit describes the skills and knowledge required to communicate and implement employee relations (ER) and industrial relations (IR) policies and procedures to effectively represent organisations and employers.
The unit applies to individuals who work in support positions, assisting others in dealing with ER and IR conflicts and issues.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Technical Skills – Human Resources
Contains the following documents
Please note: these files don't have any activities in them. They are just Learner Guides. They are for RTOs wanting to use their own assessments.
If you need resources with the activities in them, you need our full classroom package (available for all units).
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