Unit Mapping Information

Supersedes and is equivalent to BSBDIV301 Work effectively with diversity.

Supersedes but is not equivalent to:

• BSBEDU304 Assist with the provision of pastoral care services to international students

• BSBFLM313 Apply language, literacy and numeracy to support others in the workplace

• BSBFLM314 Mentor others in the workplace to support their language, literacy and numeracy skill development.

Application

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.

The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Social Competence – Teamwork and Relationships

Contains the following documents

• SCORM file - learning content only

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Please note: these SCORM files don't have any activities in them. They are for RTOs wanting to use their own assessments.

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