BSBWRK411
Support employee and industrial relations procedures (Release 1) (SUPERSEDED BY BSBHRM412)

Price: $599.00 $200.00

Code: BSBWRK411

Description:


Superseded by BSBHRM412 Support employee and industrial relations

Application

This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers.

It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Workforce Development – Workplace Relations

Contains the following documents

  • Assessment Matrix (Mapping Document)

  • New Assessor Workbook/Guide (in MS Word Format)

  • New Cover Sheet

  • Learner Guide  (in MS Word Format)

  • New Learner Evidence Document

  • Learner Workbook (in MS Word Format)

  • New Observation and Demonstration Checklists

  • New Session Plan (in MS Word Format)

  • PowerPoint presentation

For more information please contact us on sarah@rtomaterials.com.au