Manage employee relations (Release 1) (SUPERSEDED BY BSBWRK520)

Price: $499.00

Code: BSBWRK510




This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.

It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Unit Sector

Workforce Development – Workplace Relations


Mapping Notes Date
Supersedes and is equivalent to BSBWRK510A - Manage employee relations Updated to meet Standards for Training Packages Minor edits to clarify intent of Performance Criteria  24/Mar/2015
Is superseded by and equivalent to BSBWRK520 - Manage employee relations   26/Sep/2018


Contains the following documents

  • Assessment Matrix (Mapping Document)
  • New Assessor Workbook/Guide (in MS Word Format)
  • New Cover Sheet
  • Learner Guide  (in MS Word Format)
  • New Learner Evidence Document
  • Learner Workbook (in MS Word Format)
  • New Observation and Demonstration Checklists
  • New Session Plan (in MS Word Format)
  • PowerPoint presentation


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