CHCCOM302D
Communicate appropriately with clients and colleagues (Release 1) (SUPERSEDED BY CHCCOM002)

Price: $499.00

Code: CHCCOM302D

Description:

 

Unit Descriptor

This unit describes the knowledge and skills required to exercise effective communication skills in the workplace

 

Application of the Unit

The communication skills described in this unit may be applied across a range of workplace contexts involving various levels of social and cultural diversity

 

Mapping Notes Date
Is superseded by CHCCOM002 - Use communication to build relationships This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Merged CHCCOM302D/ CHCCOM403A/HLTAMBFC301D. Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.  06/Aug/2015

 

 

Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)
  • New Evidence Document  (in MS Word Format)
  • Instructor Workbook/Guide (in MS Word Format)
  • Learner Workbook (in MS Word Format)
  • Learner Guide  (in MS Word Format)
  • New Improved Session Plan (in MS Word Format)
  • PowerPoint presentation
  • Assessment Matrix (Mapping Document)

 

For more information please contact us on sarah@rtomaterials.com.au