Work effectively in the community sector (Release 1) (SUPERSEDED BY CHCCOM005)

Price: $499.00

Code: CHCCS411C



Unit Descriptor

This unit of competency describes the skills and knowledge required to work effectively in a community work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others to meet established work requirements


Application of the Unit

This unit applies to work in a range of community work or service delivery settings such as:

  • specific communities
  • community, regional or remote service provider
  • department of a large institution or organisation
  • specialised service or organisation
  • private provider
  • non government services

Application of this unit should be contextualised within the qualification in which its is being delivered to reflect specific workplace requirements and practices


Mapping Notes Date
Is superseded by CHCCOM005 - Communicate and work in health or community services

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Merged CHCCS411C and HLTHIR301C. Significant changes to performance criteria. New evidence requirements for assessment, including volume and frequency requirements. Significant changes to knowledge evidence. 





Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)
  • New Evidence Document  (in MS Word Format)
  • Instructor Workbook/Guide (in MS Word Format)
  • Learner Workbook (in MS Word Format)
  • Learner Guide  (in MS Word Format)
  • New Improved Session Plan (in MS Word Format)
  • PowerPoint presentation
  • Assessment Matrix (Mapping Document)


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