Work effectively in home and community care (Release 1) (SUPERSEDED BY CHCHCS001)

Price: $499.00

Code: CHCHC311C



Unit Descriptor

This unit describes the introductory knowledge and skills required to work effectively in a home care environment and community settings with clients, family members, staff, visitors, suppliers and others to meet established work requirements

Home care services may include: respite care, personal care, household maintenance, home modifications or maintenance, personal assistance and food services

Community settings include shops, streets, parks, day programs, venues and vehicles


Application of the Unit

This unit applies to work in a home and community care setting

Work will be within a prescribed range of functions involving known routines and procedures with some accountability for the quality of outcomes


Mapping Notes Date
Is superseded by CHCHCS001 - Provide home and community support services This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant change to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.  06/Aug/2015



Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)
  • New Evidence Document  (in MS Word Format)
  • Instructor Workbook/Guide (in MS Word Format)
  • Learner Workbook (in MS Word Format)
  • Learner Guide  (in MS Word Format)
  • New Improved Session Plan (in MS Word Format)
  • PowerPoint presentation
  • Assessment Matrix (Mapping Document)


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