Application
This unit describes the skills and knowledge required to set up a system to investigate, collect, organise, analyse and review service data to improve efficiency and quality of the business performance.
It applies to individuals who may use a range of specialised and managerial techniques to review and analyse their own work and the work of others to determine required action.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
| Mapping |
Notes |
Date |
| Supersedes and is equivalent to FNSCUS503A - Review business performance |
Updated to meet Standards for Training Packages |
25/Mar/2015 |
Contains the following documents
- Assessment Matrix (Mapping Document)
- New Assessor Workbook/Guide (in MS Word Format)
- New Cover Sheet
- Learner Guide (in MS Word Format)
- New Learner Evidence Document
- Learner Workbook (in MS Word Format)
- New Observation and Demonstration Checklists
- New Session Plan (in MS Word Format)
- PowerPoint presentation
For more information please contact us on sarah@rtomaterials.com.au
