Application
This unit describes the skills and knowledge required to research and analyse information to determine the debtor and debt settlement status of individuals or parties such as companies or associations, negotiate with debtors and collect debt.
It applies to individuals who perform debt collection functions within organisations of any size or location.
Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Unit Sector
Mercantile agents
| Mapping |
Notes |
Date |
| Supersedes and is equivalent to FNSMCA301A - Collect debts |
Updated to meet Standards for Training Packages. Rewritten and clarified performance criteria. |
24/Mar/2015 |
Contains the following documents
- Assessment Matrix (Mapping Document)
- New Assessor Workbook/Guide (in MS Word Format)
- New Cover Sheet
- Learner Guide (in MS Word Format)
- New Learner Evidence Document
- Learner Workbook (in MS Word Format)
- New Observation and Demonstration Checklists
- New Session Plan (in MS Word Format)
- PowerPoint presentation
For more information please contact us on sarah@rtomaterials.com.au
