Communicate and work effectively in health (Release 1)

Price: $499.00

Code: HLTHIR301C



Unit Descriptor

This unit of competency describes the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements


Application of the Unit

This unit applies to work in a range of health settings such as:

  • specific community
  • community, regional or remote service provider
  • department of a large institution or organisation
  • specialised service or organisation
  • private provider

Application of this unit should be contextualised to reflect specific workplace requirements and practices


Mapping Notes Date
Is superseded by CHCCOM005 - Communicate and work in health or community services

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Merged CHCCS411C and HLTHIR301C. Significant changes to performance criteria. New evidence requirements for assessment, including volume and frequency requirements. Significant changes to knowledge evidence. 





Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)
  • New Evidence Document  (in MS Word Format)
  • Instructor Workbook/Guide (in MS Word Format)
  • Learner Workbook (in MS Word Format)
  • Learner Guide  (in MS Word Format)
  • New Improved Session Plan (in MS Word Format)
  • PowerPoint presentation
  • Assessment Matrix (Mapping Document)


For more information please contact us on sarah@rtomaterials.com.au