Work effectively with culturally diverse clients and co-workers (Release 1) (SUPERSEDED BY CHCDIV001)

Price: $599.00

Code: HLTHIR403C



Unit Descriptor

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures


Application of the Unit

Work will be within a prescribed range of functions involving known routines and procedures with some accountability for the quality of outcomes

The workplace context may be:

  • Specific community
  • Community or regional service
  • Department of a large institution or organisation
  • Specialised service or organisation

Application of this unit should be contextualised to reflect any requirements, issues and practices specific to each workplace


Mapping Notes Date
Is superseded by CHCDIV001 - Work with diverse people This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Merged HLTHIR403C/CHCCS405A. Significant changes to the elements and performance criteria. New evidence requirements for assessment, including volume and frequency.  06/Aug/2015



Contains the following documents

  • New Assessment Criteria and Definitions (in MS Word Format)
  • New Evidence Document  (in MS Word Format)
  • Instructor Workbook/Guide (in MS Word Format)
  • Learner Workbook (in MS Word Format)
  • Learner Guide  (in MS Word Format)
  • New Improved Session Plan (in MS Word Format)
  • PowerPoint presentation
  • Assessment Matrix (Mapping Document)


For more information please contact us on sarah@rtomaterials.com.au