Unit Mapping Information
Supersedes and is not equivalent to PSPGEN023 Deliver and monitor service to clients.
Application
This unit describes the performance outcomes, skills and knowledge required to engage with internal and external stakeholders.
This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context. Those undertaking this unit work under supervision, performing routine tasks in a range of familiar contexts.
The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Competency Field
General
Contains the following documents
Please note: these files don't have any activities in them. They are just Learner Guides. They are for RTOs wanting to use their own assessments.
If you need resources with the activities in them, you need our full classroom package (available for all units).
For more information please contact us on sarah@rtomaterials.com.au
