Certificate IV in Retail Management (Release 4)


Our Version Number: Release 3

Prices shown in AUD

Qualification Description

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


Mapping Notes Date
Supersedes SIR40212 - Certificate IV in Retail Management • Not Equivalent • Number of units for completion 11; core increased by 4 units; electives decreased by 3 units • Entry requirement revised to Certificate III in Retail or equivalent industry experience • Packaging rules simplified.  30/Mar/2016

    Package Rules

    11 units must be completed:

    • 7 core units
    • 4 elective units, consisting of:
      • 2 units from the list below
      • 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

    The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core Units - 7 required

Elective Units - 2 - 4 required

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